Problem updating Outlook 2011

Mid 2012 Macbook 13" Pro running 10.9.5 and when I try to update Outlook 2011 all open apps that I can see quit but when I try to update the s/w 'window' says Microsoft Database Daemon and SyncServicesAgent are running but I can't see them running anywhere. When I open "Force Quit" that doesn't show them either and when I click either one to open it nothing happens. Sooooo please please tell this BOF what/how I have to do to sort this out.

Thanks Mike

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