Apple's Done Everything It Can To Put Repair Guys Out Of Business

iFixit boss: Apple has 'done everything it can to put repair guys out of business'

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New plan to make fixing iOS gadgets easier and rewarding Fixing and upgrading iOS devices can be a rewarding business opportunity, so long as you don't mind having to fight Apple every step of the way. So says the founder of iFixit, who spoke at the MacWorld Expo in San Francisco on Thursday. The repair outfit's CEO Kyle Wiens said there is little or no official public information for servicing the handheld gizmos: everything his company does, from its famous tear downs of new hardware to the manuals and how-to guides it publishes, are put together without any more access to Apple than is enjoyed by the average person on the street. Wiens said he flies staff to Australia to get their hands on new hardware as early as possible to tear-down and review before folks in the US wake up hungry for the latest coverage. His repairs team also combs through the inventories of third-party resellers to obtain replacement parts and spare components that Apple does not offer. He said that not only does Apple make fixing its fiddly electronics extremely difficult, but doing so with the blessing of the company is practically impossible: Apple's authorized technician certification apparently only applies to Mac computers, rather than iThings, and even that qualification is becoming more difficult to obtain. "They [Apple] have done everything they can to put these guys [third-party repairers] out of business," claimed Wiens.

iFixit boss: Apple has 'done everything it can to put repair guys out of business' • The Register

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