Updating Office

I have tried several times to update 2011 Office to 14.4.8 but 'it' can't proceed as I get the message Microsoft Daemon & SyncServicesAgent are open. I can't see them open anywhere and "ForceQuit" doesn't show them as open. Can anyone please help in advising how I close them?



Thanks



MacBook Pro 13" mid 2012 2.5GHz Intel Core i5 running OSX 10.9.5 with 4 gig memory

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